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Withdrawals

Instant withdrawals

A withdrawal runs on two clocks. Ours is the review queue, and it is the only part any casino can influence; the network's starts when the payout is broadcast and belongs entirely to the chain you picked.

The short answer

We publish no guaranteed withdrawal time, and you should distrust any site that does. A request is recorded, checked, broadcast to the network you chose, then confirmed by that network at its own pace. Only the middle step is ours; the rest is arithmetic nobody at a casino controls.

The most common reason a withdrawal cannot go through is not the queue at all — it is bonus money. A bonus that has not finished its wagering is not withdrawable, and neither is the balance still locked against it. If your balance looks available and the withdrawal screen disagrees, this is almost always why.

Once broadcast, the wait belongs to the chain: across the 9 coin and network pairs open here, medians run from 20 sec to 20 min, at the confirmation counts in the table below.

The states a request passes through

These are the states the platform itself publishes. A request is always in exactly one of them, and the screen names it instead of showing a spinner.

Pending review
The request is recorded and the amount is held out of your balance. Nothing has been broadcast and nothing has left the platform. This is the state a request spends most of its life in, and the only one in which it can still be cancelled without consequence.
Approved
Checks are done and the payout is queued for broadcast. From this point the destination address is final: there is no editing a transaction that is about to be signed.
Sent
The transaction is on the network and carries a transaction hash you can follow in any block explorer. Our part is over. What remains is the confirmation count, which belongs to the chain and to nobody at this company.
Rejected
The request was refused, with a reason attached. The amount returns to your balance: it is not lost and it is not held. A rejected request is usually one that can be corrected and made again.
Cancelled
Withdrawn before approval, by you or by support. The money ends up where a rejection leaves it — back in the balance, with nothing ever broadcast.

Why there is a review step at all

An on-chain transfer cannot be recalled. There is no chargeback, no issuer to phone, no reversal window: once a payout is broadcast to a valid address it is final on the chain and gone from our side. That asymmetry is the whole reason a review exists, and the reason it sits before the broadcast rather than after it.

What gets checked is short and mostly mechanical. The address format matches the network selected. The amount is genuinely withdrawable rather than locked. The account is the one that funded the balance. No unfinished bonus is riding on it. Each of those takes seconds to confirm and is impossible to undo once the transaction is signed.

Review is not the same thing as a document request. Opening an account here takes an email address and a password, with no documents asked for at sign-up. The operator can still require verification later under its own rules, and a first withdrawal is the usual moment for that — we are not going to pretend otherwise on a page about withdrawal speed.

The second clock: what each network takes

Read from the operator platform, sorted fastest first, because that is the actual question.

Coins and networks open on the platform, with the confirmations each one requires and the median time to reach that count.
CoinNetworkConfirmationsMedian time
SOLSolanaSolanaFastest3220 sec
USDTTetherTron (TRC-20)191 min
USDCUSD CoinTron (TRC-20)191 min
XMRMoneroMonero102 min
LTCLitecoinLitecoin63 min
USDTTetherEthereum (ERC-20)123 min
USDCUSD CoinEthereum (ERC-20)123 min
ETHEthereumEthereum123 min
BTCBitcoinBitcoin220 min

These are properties of each chain rather than of this site: the confirmation count is what the network requires before a transfer is settled, and the median is how long reaching that count has been taking. Congestion moves the median and never moves the requirement. Choosing the network is the one lever you hold over this clock, and you pull it when you make the request — the pairs actually open for a payout are the ones the withdrawal screen lists at that moment.

The rule that holds more withdrawals than the queue does

A bonus is credited as bonus balance, and bonus balance is not withdrawable until it has been wagered. The requirement here is 3x the bonus — not the deposit, and not the deposit plus the bonus — and it runs for 7 days from the moment the bonus lands.

Worked through on the anchor case: deposit $100.00, receive $250.00 at 250%, play with $350.00. The requirement is $750.00, which is 3 times the bonus. Until $750.00 has actually been staked, the bonus side of the balance is not available to withdraw.

While wagering is running, the maximum bet is $5.00. A larger stake is not usually refused outright — it stops counting toward the requirement, which is worse, because you find out at the end rather than at the moment.

And stakes do not all count the same. The published contribution rates decide how fast the requirement clears:

Slots
100%
Crash
50%
Instant win
50%
Game shows
10%
Table games
10%
Live casino
10%
Jackpots
0%

A category at zero contributes nothing whatsoever. Staking on Jackpots while a bonus is running is not slow progress toward the requirement — it is no progress, and the validity clock keeps running through it.

What lengthens the wait, and which clock it lands on

  • It is your first withdrawal. It is the first time the account, the balance and a destination address are examined together, and it is the request most likely to be read by a person rather than by a rule.
  • There is an unfinished bonus on the balance. The withdrawable amount is the cash side only, and the screen holds the request rather than quietly paying out locked funds.
  • The address does not match the network selected. Address formats differ per chain, and a mismatch caught in review is the good outcome — the alternative is catching it after the broadcast, when nothing can be done about it.
  • The amount is large next to what the account has deposited and played. This is the standard trigger for a closer look at any operator, and it is better expected than discovered.
  • The network is congested at the moment of broadcast. This part belongs to neither of us: a median is a median, and a busy chain runs above it for hours at a time.

Those are causes, not cures. If a request is already submitted and sitting in review, the state written on it says which of them applies, and the troubleshooting article walks through each state in turn: A withdrawal still marked pending, state by state

What we can and cannot tell you

We build and run this site; the payouts are executed by the operator's platform. What we can publish without inventing anything: the states a request passes through, the reason a review exists, the network figures the platform gives us, and the bonus rules that decide what is withdrawable in the first place. What we cannot publish is a number of minutes. It would be a marketing figure, you would rightly hold us to it, and the two things that really decide it — a review queue and a public blockchain — are not ours to promise.

Questions about withdrawals

How long does a withdrawal take?
There is no honest single figure. The request waits in review, then the network confirms it: medians across the open pairs run from 20 sec to 20 min depending on the coin and network you choose. Review is the variable part, and it depends on the account, the amount, and whether a bonus is still running.
Why is my withdrawal still pending?
Pending review is the normal first state: the amount is held and nothing has been broadcast. The frequent causes of a long one are a first withdrawal, an active bonus on the balance, or an amount that is large next to the account's history. The withdrawal-pending article walks through each of them and what to do about it.
Can I withdraw a bonus?
Not before it is wagered. The requirement is 3x the bonus and it runs for 7 days. Until it is met, the bonus side of the balance is not withdrawable, which is why a request can be held even when the total on screen looks more than sufficient.
Do I have to send documents to withdraw?
Not to open the account: sign-up takes an email address and a password, with no documents and no email verification step. The operator can ask for verification later under its own rules, and a withdrawal is the usual moment for it. No site can honestly promise it will never be asked, and we are not going to be the one that tries.
Which network is fastest?
SOL on Solana carries the shortest median in the table, 20 sec, at 32 confirmations. Speed belongs to the chain rather than to the direction of travel, so a pair that credits a deposit quickly settles a payout quickly too. Which pairs are open for a withdrawal is shown on the withdrawal screen when you make the request.
Can a withdrawal be reversed if I get the address wrong?
No. That is precisely why the address is checked before the broadcast rather than after it. A transfer confirmed to an address you do not control cannot be recovered by us, by the operator, or by the network — there is no authority anywhere in the system with the power to undo it.